Wednesday, January 5, 2011

They should not complain if...

Every project and team always has issues. I'm a big fan of making things better. No one wants to hear complaining (not to be confused with constructive criticism or a call for action). Here's a brain dump of when people should not complain:
  • They don't have a better alternative
  • They can't specify what the actual problem is (saying "something seems wrong, but I don't know exactly what" isn't complaining)
  • If their manager asks "what can I do", and they can't tell them
  • They caused the problem
  • They were warned, and did it anyway

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